Privacy Policy
Last Updated: December 7, 2025
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and password when you create an account
- Payment Information: Processed securely by PayMongo (we don't store card details)
- Usage Data: Chat conversations, uploaded documents, and study activity
- Device Information: Browser type, IP address, and device identifiers
2. How We Use Your Information
Your information is used to:
- Provide and improve our AI tutoring services
- Personalize your learning experience
- Process payments and manage subscriptions
- Send important updates about your account
- Analyze usage patterns to improve the service
3. AI Data Processing
Your chat conversations and uploaded documents are processed by AI systems (Google Gemini) to provide tutoring responses. This data is:
- Used only to generate responses to your queries
- Not used to train AI models on your specific content
- Subject to Google's data processing policies
4. Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Data at rest is encrypted using AES-256
- Regular security audits and penetration testing
- Access controls and authentication for all systems
5. Data Retention
We retain your data for as long as your account is active. Upon account deletion:
- Personal data is deleted within 30 days
- Anonymized usage analytics may be retained
- Payment records are kept as required by law
6. Your Rights (Philippine Data Privacy Act)
Under Republic Act No. 10173, you have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Erasure: Request deletion of your data
- Data Portability: Export your data in a readable format
- Object: Opt out of certain data processing
7. Cookies
We use essential cookies for authentication and session management. Analytics cookies are used to understand how you use our service. You can disable non-essential cookies in your browser settings.
8. Third-Party Services
We use the following third-party services:
- Supabase: Database and authentication
- Google Gemini: AI processing
- PayMongo: Payment processing
- Cloudflare: Hosting and CDN
9. Children's Privacy
Our service is intended for users 18 years and older. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.
11. Contact
For privacy-related questions or to exercise your rights, contact:
📧 privacy@notebooklibrary.com